The v12.12.3.5 update from Apple should automatically replace all of the existing files with the newest versions, but iPod Service never gets installed. exe file, I'm offered the option to get the update from the Microsoft store or to install it "outside the store". Please reach out to Apple Support directly if the issue remains per step 8, if needed.Įric-F - I check for updates on the iTunes Help screen and let it download the latest iTunes64Setup.exe update onto my Win 10 PC. If you have the same issue on another computer, contact Apple Support." Try connecting your device to another computer.Follow these additional steps for your Mac or Windows PC.Restart your iPhone, iPad, or iPod touch.Unplug all USB accessories from your computer except for your device. ![]() If you can't unlock your device because you forgot your passcode, find out what to do.
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